Project Experience

Selected projects showcasing thoughtful user research, usability testing, and interaction design across higher education, government, and nonprofit sectors.

Society of Technical Communication Website Redesign

Redesigned the Society for Technical Communication website, improving navigation, labeling, and homepage clarity through user research, personas, and iterative usability testing.

UX Strategy

Content Architecture

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Society of Technical Communication Website Redesign

Redesigned the Society for Technical Communication website, improving navigation, labeling, and homepage clarity through user research, personas, and iterative usability testing.

UX Strategy

Content Architecture

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Society of Technical Communication Website Redesign

Redesigned the Society for Technical Communication website, improving navigation, labeling, and homepage clarity through user research, personas, and iterative usability testing.

UX Strategy

Content Architecture

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Skelton Primo Interface Usability Study

Improved Mercer University’s Skelton Primo library interface by identifying usability barriers and recommending redesigns that reduced user abandonment.

Higher Education

Search Experience

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Skelton Primo Interface Usability Study

Improved Mercer University’s Skelton Primo library interface by identifying usability barriers and recommending redesigns that reduced user abandonment.

Higher Education

Search Experience

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Skelton Primo Interface Usability Study

Improved Mercer University’s Skelton Primo library interface by identifying usability barriers and recommending redesigns that reduced user abandonment.

Higher Education

Search Experience

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Department of Homeland Security REAL ID Usability Study

Delivered five usability-driven recommendations for Department of Homeland Security’s REAL ID microsite, enhancing navigation consistency, content clarity, and accessibility.

Usability Testing

Government

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Department of Homeland Security REAL ID Usability Study

Delivered five usability-driven recommendations for Department of Homeland Security’s REAL ID microsite, enhancing navigation consistency, content clarity, and accessibility.

Usability Testing

Government

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Department of Homeland Security REAL ID Usability Study

Delivered five usability-driven recommendations for Department of Homeland Security’s REAL ID microsite, enhancing navigation consistency, content clarity, and accessibility.

Usability Testing

Government

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